North American Power Reviews & Plans

Eco-Driven, Future-Focused. | A Leading Connecticut Electricity Provider

Last Updated: August 11, 2026

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Table of Contents

Our Rating

Our overall rating grades providers based on customer satisfaction and business history.
3/5

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10 Quick Facts About North American Power

  1. Team Composition: Comprises over 100 professionals, ranging from industry pioneers to analysts and creative experts, united in their dedication to revolutionizing the home energy sector.
  2. Mission Statement: Aspires to gain recognition as America’s top retail energy provider, characterized by rapid growth, innovative practices, and unparalleled customer interactions.
  3. Customer-Centric Approach: Aims to make energy conversations warm and personable, recognizing that behind every account is a real person.
  4. Clarity in Billing: Prioritizes clear and straightforward communication, ensuring that customers can easily comprehend their energy bills without external aid.
  5. Office Culture: Maintains an empowered workspace that thrives on innovation and the drive to consistently elevate the customer experience.
  6. Foundation and Growth: Established in 2009 with a primary focus on the Greater New England region, it has rapidly grown and was honored by Forbes Magazine in 2011 as one of the most promising American companies.
  7. Service Coverage: Proudly serves a broad clientele across 12 states, spanning from Connecticut to Texas and covering 63 utility territories in total.
  8. Green Initiatives: Offers environmentally friendly energy options, including a 100% clean gas plan and green electric energy plans supported by the acquisition of Renewable Energy Certificates (RECs).
  9. Award Recognition: Commended for its dedication to customer service, having received the prestigious 2017 Customer Service of the Year accolade from the Stevie Awards.
  10. Enrollment Process: Customers can easily select and enroll in suitable plans either online or via phone, and can usually witness the transition in their billing within one to two cycles.

Company Overview

Nestled in the heart of the Constitution State, Connecticut, North American Power has firmly established itself as an influential force in the energy industry. Founded in 2009 with roots in the Greater New England area, this Norwalk-based firm has been diligently providing states, including Connecticut, with reliable and sustainable energy options. Their mission goes beyond mere supply, as they aim to make energy simple, personal, and innovative for their customers.

Company History

Inception in 2009 marked the beginning of North American Power’s quest to redefine the energy landscape. Their evolution from a regional utility company to one of America’s Fastest Growing Private Companies, as acknowledged by Inc. 500, showcases their resilience and adaptability. Their reputation was further solidified when Forbes Magazine recognized them as one of the most promising companies in America in 2011.

Company Info

Operating out of the scenic city of Norwalk, Connecticut, North American Power has built an enviable reputation as a top-tier energy supplier. Catering to over a million residential and commercial clients, their influence stretches across 12 states, and their prominence in the energy sector remains unchallenged, particularly in areas like Connecticut.

Service Offerings

From the bustling streets of Bridgeport to the serene landscapes of Greenwich, North American Power offers Connecticut’s residents and businesses a rich array of energy plans. Individuals can choose from variable and fixed-rate plans, ranging from 10 to 12 months. Commercial entities are equally prioritized with specialized business plans. Moreover, for those Connecticut residents leaning towards sustainability, North American Power offers a 100% green electric energy plan alongside a natural gas plan, ensuring 100% clean gas.

Customer Satisfaction

Prioritizing their customers sits at the core of North American Power’s ethos. Their commitment is evidenced not just in their extensive energy offerings but also in their dedication to ensuring clarity and simplicity in energy bills and communications. Their consistent efforts have been rewarded with the prestigious “Customer Service of the Year” accolade from the Stevie Awards in 2017.

Environmental Initiatives

With a landscape as diverse and picturesque as Connecticut’s, it’s no wonder North American Power is passionate about environmental conservation. Through their green energy initiatives like the purchase of Renewable Energy Certificates (RECs) and carbon offsets, they champion a future where energy consumption is both responsible and sustainable.

Community Involvement

Being more than just an energy supplier, North American Power deeply embeds itself within the communities it serves. While details of their community initiatives are still unfolding, their commitment to their customers and their regions, like Connecticut, is unwavering.

Future Plans and Innovations

As a forward-thinking entity, North American Power’s vision for the future is bright and ambitious. Their continual dedication to improving customer experiences and expanding their energy offerings signifies their commitment to growth, innovation, and excellent customer experiences.

Conclusion

North American Power is not just a provider. They represent a promise of reliability, innovation, and exceptional customer service. With a rich history, a clear focus on the environment, and a passionate team, embracing North American Power means stepping into a brighter and more sustainable future for Connecticut and its neighboring states.

Additional Resources

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